faq
FREQUENTLY ASKED QUESTIONS
PufferFish specializes in interior 3D rendering, interior animation, and 360-virtual interior tours. We bring your design concepts to life through immersive visual experiences that captivate and inspire.
Our rendering process begins with a consultation to understand your project requirements. We then gather necessary files and analyze your plans to provide a tailored quote. Upon approval, we proceed with rendering, allowing for review and revisions before final delivery.
We accept a variety of file formats, including DWG, DXF, SKP, and PDF, among others. Our team will work with you to ensure compatibility and seamless integration into the rendering process.
The timeline for rendering projects varies depending on the complexity and scope of the project. We strive to deliver high-quality renderings in a timely manner and will provide an estimated timeline upon project consultation.
Yes, we offer up to two rounds of revisions to ensure the final result meets your expectations. Your satisfaction is our priority, and we welcome your feedback throughout the rendering process.
Yes, we understand that some projects require expedited turnaround times. Please inform us of your project timeline during the consultation, and we will do our best to accommodate your needs for an extra fee.
We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms. Our team will provide detailed payment instructions upon project confirmation.
Yes, we prioritize the security and confidentiality of your project files and information. We utilize secure servers and encryption protocols to safeguard your data throughout the rendering process.
Absolutely! Once the renderings are finalized and delivered, you are free to use them for marketing, promotional, and presentation purposes as needed.
To get started, simply reach out to us through our contact page or schedule a consultation appointment. Our team will guide you through the process and answer any additional questions you may have.
At PufferFish, we are dedicated to providing exceptional interior design services. While we do not currently offer exterior rendering or animation, our focus is on delivering immersive visual experiences that bring interior spaces to life with unparalleled detail and realism.
At PufferFish, we prioritize transparent communication and ensure that our clients are informed every step of the way. We utilize client communication software that provides real-time updates on project milestones, revisions, and delivery timelines. This allows our clients to stay engaged and informed throughout the rendering process.
Anything else you want to ask?
Still have questions or need further clarification? Don’t hesitate to reach out to us! Our team is here to assist you every step of the way.